Cloud Engineering Manager, Glasgow

Posted 2 years ago

Position: Cloud Engineering Manager

Industry: Security, AI & RPA

Location: Glasgow, Scotland Salary: £60,000 – £70,000 P.A

We are currently working with a client based in Glasgow that are the creators of Know Your Customer (KYC) automation for major financial and professional service firms globally. It is a provider of simultaneous, real-time access to multiple sources of global company and person data. By using robotic search to discover everything a KYC policy demands, encompass delivers more efficient processes and faster, safer regulatory compliance, resulting in lower costs and superior risk management. Our client believes that the best decisions are made when people understand the full picture. So, their team created a new way to automatically search, review and manage information from public registries, credit bureaus, property/asset valuation sites and a growing range of trusted KYC data streams across the world. Our client has business centres in London, Glasgow, Sydney, Hong Kong and Singapore and hosts the KYC SaaS platform in multiple data centres in London, Sydney, Hong Kong and Singapore using Bluemix Cloud technologies in AWS and IBM Data centres.

About the Role

The Cloud Engineering Manager is responsible for overseeing the technical and managerial aspects of the company’s Cloud Hosting. The role is responsible for supporting the company’s hosting requirements for all levels of customer. This includes multi-tenanted AWS instances for mid-tier customers and single tenanted “Private Cloud” servers for Tier 1 customers. This role reports to the VP of Engineering and is responsible for planning, directing and designing all of the company’s cloud hosting delivery; with set goals for availability, scalability and security of the SaaS platform.

Responsibilities & Duties

❖ Responsible for the planning, roll out and day to day operations that support the company’s global SaaS Cloud Hosting requirements.
❖ Responsible for reviewing and improving the company’s Cloud architecture with “best practices” including the design and implementation of:

o The use of virtualization and bare metal servers o Secure networks o Secure data processing and storage o Sailover and recovery models

Scaling infrastructure to achieve company performance under load objectives o Implementation of effective “user experience” monitoring and reporting Responsible for Managing Cloud Hosting resources and budgets, including Cloud Engineering staff.
❖ Participate in probation reviews and performance appraisals for team members.
❖ Recruit new staff for the team.
❖ Monitor Cloud Engineers work- loads and plan and optimise resources.
❖ Track and report on group progress towards the Cloud Engineering objectives.
❖ Participate in Management Meeting activities and reporting as directed. Qualifications & Experience
❖ 5-10 years of infrastructure operations, specializing in Cloud Architecture.
❖ 3+ years leading or managing an IT Operations team. Bachelor degree preferred.
❖ Prior experience as a Senior Engineer for medium to large IT projects. Experience in managing AWS VPC, networks and services.
❖ Experience in designing highly secure networks, database and application server environments in AWS facilities.
❖ Experience with file system clustering and replication.
❖ Experience with replicated database environments:
o Preferred experience in NoSQL database MongoDB.
❖ Software development or scripting experience.
❖ Strong ability to document completely and accurately at all levels of solution implementation
❖ Strong understanding of Service Desk, Incident Management, Problem Management, Change Management, Configuration Management and Computer Operations IT disciplines.
❖ Results oriented, willing to take responsibility and accept accountability for actions. Strong interpersonal communication skills.
❖ High degree of initiative and sense of urgency.
❖ Ability to work on multiple, simultaneous initiatives.
❖ Strong at explaining technical information to non-technical people.
❖ Dealing with high-concurrency environments and the primitives used to manage them.
❖ Experience managing IT Operations teams (4-6 engineers).
❖ Ability to identify talent to grow the team.
❖ Experience with public cloud billing (AWS).
❖ Assist in preparing cost analysis based on actual and expected usage.
❖ Act as SME for demand inquiries on our Cloud Platform including Private Cloud implementations. Strong business sense and be technical and analytical.
❖ Experienced at working with large data sets.
❖ Attention to detail and drive to make improvements.


❖ 5 weeks annual leave
❖ Company laptop
❖ 5% employer pension (6% as of April, 2019)
❖ Opportunity to participate in the company share scheme after completion of successful probation

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Job Features

Job CategoryEnglish, IT Roles

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