Cleaning Services

Our cleaning services and Rates

Ania’s Poland Cleaning Services offer a wide range of cleaning services including:

  • Regular domestic cleaning
  • Spring clean
  • End of tenancy cleaning
  • Moving in/out cleaning

Our introductory rate for our regular domestic cleaning service is £9.00 + VAT per hour.

Office cleaning for commercial customers is £9.50 + VAT per hour

Our Cleaners

We have a thorough vetting system for all our cleaners. All applicants are interviewed at our offices to ensure their suitability.
We require cleaners to provide us with verifiable proof of identity, address and two references, one of which has to be a previous employer. Our cleaners are employed directly by us.

All our cleaners come from Poland. Several of them have had extensive cleaning experience in the UK.

Terms and Conditions

Ania's Poland Cleaning Services (APCS) agrees to perform the work specified by the Client in professional manner using every care to accomplish a satisfactory service.

1. About this Contract

Our Terms and Conditions represent a contract. This contract is made between Ania's Poland Cleaning Services (APCS) and the Client.

1.1 By ordering APCS services via telephone or e-mail you agree to be bound by APCS Terms and Conditions of Service.

2. The Service

2.1 It is the agency responsibility to introduce only reliable and trustworthy cleaners to the clients. All the cleaners registered with us have been fully vetted through a personal interview and checking of references and employment history.
2.2 Whilst the Agency takes care in obtaining and checking references and interviewing potential applicants, the Client is strongly advised to satisfy themselves with the suitability of the applicant.
2.3 We do employ all our cleaners directly.
2.4 APCS will provide a replacement cleaner if the Client’s regular cleaner is not available.
2.5 Our cleaners work any day of the week including Bank Holidays.
2.6 The Client is responsible for providing the tasks list, cleaning materials and equipment when booking a regular or one-off cleaning service. Cleaning equipment must be in full working order. In the case where cleaning materials and equipment are not provided/not in full working order, the result from the cleaning visit may not be successful, APCS cannot be held responsible and no refund can be claimed by the Client for the job in question.
2.7 APCS will provide all cleaning material and equipment on request. Please note that this may be subject to a surcharge.

2.8 Minimum requirements: 2 hours minimum for regular cleaning - weekly, 3 hours minimum for regular cleaning - fortnightly, 3 hours minimum for one-off and spring cleaning.
2.9 The Client may cancel/skip a cleaning visit by giving at least 24 hours notice.
2.10 The Client may terminate the regular cleaning service by giving one-week notice specifying last cleaning date.

3. The Fees and Payment

3.1 Payment for the cleaning service is monthly by invoice for each calendar month. We accept payment by cheque or bank transfer.
3.2 An invoice is payable immediately upon receipt.
3.3 APCS reserves the right to cancel the cleaning service with immediate effect due to non payment.
3.3 In case of a complaint, APCS requires to be notified within 24 hours after completion of the cleaning work. No claims will be entertained after the above time limit. If the Client is dissatisfied with the work, a cleaner must be allowed to return and re-do the job at no extra charge. If the client is dissatisfied again the agency will replace the cleaner and the client will not be charged for the first visit of the new one.

APCS reserves the right to make any changes to any part of these Terms and Conditions.

Areas Covered

We cover most of London within 1-6 Zones.
We recommend that you contact us to find out whether we provide services in your area.

Book a Cleaner

To book one of our cleaners please contact us with your requirements, if contacting us by email please state the following:

  • Type of cleaning required
  • Your name and full postal address
  • Number of hours per week you require a cleaner
  • Preferred day of the week and times for the cleaner to come in
  • Any additional relevant information about the position You can also call us on 020 8769 0509 to disscuss your requirements